Yorkshire Water Contact Number

About Yorkshire Water

Yorkshire Water processes the water for Yorkshire and parts of Derbyshire and Lincolnshire. Access to clean water is one of the pillars upon which our society stands and Yorkshire Water is one of the businesses who are responsible for our access to this water. Whether it’s through washing our hands, having a drink, flushing a toilet or cleaning a sink, everybody makes use of running water supplies and it is such a useful aspect of so many lives.

Yorkshire Water provide a service which is used by businesses and individuals alike. As it is such an essential service, so many people use them, which means that they are very popular and well known. Not only do they ensure that everyone has access to the water, but they also make sure that water remains at a consistently high quality. If there’s ever any issue with water that has a peculiar smell or with water that has a peculiar colour, they will send somebody out to investigate and resolve the problem. It’s a comprehensive service which helps to ensure that everyone has access to an adequate supply of water.

Advice and Support for Households

With so many people using Yorkshire Water, they need to make sure that their website is able to provide help for households looking to do all kinds of things. Check out their services which support Yorkshire Water households:

• Paying Your Bill: It is possible to pay your bill through the Yorkshire Water website. They also provide information on all the ways that customers can pay for their bill, providing information on paying via cheque or about setting up a direct debit. They also provide support and advice for customers who are struggling to pay their bill. Link for bill payments.
• Moving Home: If you are planning to move home, you can get all the information about how this will affect your water bill payments from the Yorkshire Water website. Link for information on moving home.
• Submit a Meter Reading: Customers need to have their meter read regularly to ensure that they are paying the correct amount on their bills. Meter readings can be submitted online through the main website. Link for meter reading submissions.
• Emergency Support: If there are ever any situations where you’re facing a serious emergency, you can contact Yorkshire Water so that they resolve it straight away. Link for emergency support.
• Special Needs Customers: If you are a customer who requires special assistance in regards to your water supply, Yorkshire Water are happy to accommodate you. Link to special needs information.
• Asian Language Services: If you require Asian language services, then Yorkshire Water will provide you with that. Link to Asian language services.

As you can see, Yorkshire Water are keen to accommodate a broad selection of customers. Their services are very comprehensive and they do a lot to ensure that customers have access to their water without any trouble.

History of Yorkshire Water

Since 1973, Yorkshire Water has provided water to millions of people within its region. They’ve helped to ensure that access to clean water is readily available to all households and offices within Yorkshire. Without them, the quality of life would have been significantly lower for many people and several businesses might never have taken off the ground.
Over the years, they’ve refined and improved their services. They say that the environment is very important to them and that they preserve water in the hopes of helping to preserve the environment. This is an initiative which has slowly been introduced and adopted as scientists have become more and more aware of the impact which human beings are having upon the country. As technology has improved, they’ve also helped to make it easier and easier for customers to get in touch with them, to pay their bills and to keep on top of their account.

Contact Yorkshire Water

For those who need to get in touch with Yorkshire Water, you can contact them with the following details.

Yorkshire Water Telephone Number

You can speak to the Yorkshire Water customer services team by calling the following number: 0843 903 3842. The team are always happy to answer customer enquiries, so you musn’t be afraid to call if you have any kind of question. Speaking to somebody directly over the phone could be very useful if you’re having some trouble with the website, your meter or anything else. Being able to describe your problem in real time helps to make things much simpler by resolving them as quickly as possible.

Yorkshire Water Contact Email

If you would prefer to send an email to Yorkshire Water, then you can do so via a form at the bottom of this page. While there is not an email address which they give out for people to contact them through, filling out that form achieves the exact same thing. When filling out that form, you will have to provide certain details about yourself and then you can write whatever you like. They only ask for those initial details to make it easier to respond to you and access your Yorkshire Water account.

Yorkshire Water Contact Address

You can contact Yorkshire Water in writing but sending your letters to the following address:

Yorkshire Water,
PO Box 52,
Bradford,
BD3 7YD

When writing to them, it is important that you include all of your contact information and as many details about your situation as possible. This will ensure that they are able to respond to you as quickly and speedily as possible. Forgetting to include your contact details will make it unlikely that you will get a reply.

Yorkshire Water Live Chat

Another easy way to communicate with Yorkshire Water is through their live chat services. This is the ideal way to get answers to any small queries that you have. If you’re using the website and come across something strange or just have a quick question about the service for future reference, it could be useful to just quickly ask someone through the live chat. Click here and then on the link under “Live Chat” in order to access this service. The live chat cannot be accessed on smartphones.

How to Complain to Yorkshire Water

If you feel that Yorkshire Water has not provided a satisfactory service, you may wish to make a complaint. If you do, here’s the process for making a complaint against Yorkshire Water:

• If you have a small issue or complaint, you can call 0843 903 3842 and then they should hopefully be able to give you a useful response over the phone.
• If your complaint is a little more detailed, you can write it all up in a letter and then send it to the address listed above. When putting the letter together, be as clear and impartial as possible and include all relevant details. You should also send it along with any evidence you may have.
• Once it has been received, your complaint is then assessed by the customer care team. They will call you on the telephone and explain how they plan to resolve this issue.
• Within seven working days, you will be informed of the final outcome.
• If you are unhappy with this, you can take the matter a step further and contact the senior manager. It is rare for the senior manager to get involved in a complaint.

Click here for a PDF which covers the full details of their complaints procedure.

The Yorkshire Water App

To make it easier for you to manage your account with Yorkshire Water, they recently released a convenient app. With the app, it is possible to do all of the following:

• Make bill payments by card.
• Set up direct debits to pay your bills.
• Let them know when you plan to move house.
• Manage all aspects of your account online.

Those are just four highlights and it actually can do even more too. If you would be interested in downloading the Yorkshire Water app, you can click here to find it in the Google Play Store and click here to find it in the Apple App Store.