Call TV License
The TV Licence – it’s an inescapable expense for anyone looking to watch TV in the UK, aside from those who are aged 74 and over. You might think that there are loopholes, but unfortunately there aren’t – even if you watch or record TV from your computer or tablet, you’ll still need to have a valid TV licence. This demand for TV licences means that this organization receives a huge number of calls every single day, from people looking to pay, enquire or complain. In turn, this large call volume means that you might face some delays when trying to get through, although they shouldn’t be too long.
It can also be tough to actually find the number for the TV Licence department in among all of the other pages on their website. There’s no need to spend ages scurrying around looking for it though, as you’ll find it right here at Contact Number UK. We offer a low cost number for everyone to use, and you’ll be able to get through to whichever department you need to speak to, although unfortunately we can’t do anything about the queues.
Using the number is really simple, as there are no hidden requirements or other tasks you have to complete. Simply copy the number from above into your phone, then get calling. Don’t forget that we also offer numbers for many other organizations as well, such as HMRC, ESA and Job Centre Plus, so why not note them down for the future? After all, you never know when you might need them…
About TV Licence
Nearly every home in the UK watching live television is required to have a TV licence. The cost of this licence is £145.50 per year, and it is possible to spread the payments over the course of 12 months using a direct debit. There are a few concessions though, as those aged 74 or over will get a free TV licence. This is the case even if there are others in the home aged under this threshold. Legally blind people can get a licence for half price. If you need to find out more about these concessions, you should contact TV licencing as soon as possible.
There are some myths about the TV licence, but unfortunately for those looking to get out of paying, most are not true. For example, you still need a TV licence even if you don’t watch the BBC, and you still need a TV licence if you watch using a computer or laptop. You don’t need a TV licence if you only ever watch catch-up TV though, however this does not apply if you personally record the programmes to watch at a later date. Essentially, everyone watching TV therefore needs a TV licence, so if you don’t currently have one, you should call straight away and put it straight.
Should you call them?
There are loads and loads of different reasons why you might want to call the TV licencing department, ranging from making a complaint through to informing them of a change of circumstances. Because so many people call them every day, you will probably end up in a queue before your call is answered, however you shouldn’t have to wait for too long. Of course, there are some times that are busier than others though. Even if you do end up in a long queue though, the number at Contact Number UK is low cost, so you won’t end up running up a huge phone bill.
There are some more common reasons for dialling the TV Licence contact number, as you might expect. Some of these common reasons include:
- Complaining about an aspect of their service
- Arranging payment
- Responding to any correspondence received
- Finding out information about TV licencing
- Arranging a direct debit
Regardless of your reason for calling, the number at Contact Number UK will get you to the department you need. Simply dial the number, select your option from TV licencing’s automated menu, and you should be speaking to a TV licence customer service advisor in a matter of minutes. When it’s this easy to call, there’s really no excuse for delaying any longer.
Contact Number UK Have you Covered
Now all you need to do is tap in the phone number and make that call to TV licencing – the call you’ve been putting off for ages. Remember: the number here at Contact Number UK is low cost, so you won’t run up huge bills when you call the TV Licence contact number we’ve supplie
Call Centre Opening Hours
It is possible to call the TV licencing department between the hours of 8:30am and 6:30pm every weekday, however they are only open from 8:30am to 1:30pm on Saturdays. Additionally, they are closed every Sunday, as well as on Bank Holidays. The best time to call is early on a weekday, as this is the time when they will be least busy – and therefore the time you should be able to get through the quickest.
How to contact TV Licence
There is also a contact form available on the TV Licencing website, as well as a postal address. There’s a clear problem with using either of these though – you won’t get a reply particularly quickly. What’s more, the reply might not be satisfactory, so you’ll then have to wait for another reply to your follow up questions. This means that calling them is undoubtedly the best way to get answers about any aspect of the TV Licence.
What can this company help with?
If you don’t currently have a TV Licence, you should contact them as soon as possible. This is also the case if you have recently had a change in circumstances, or need to change your payment details. Essentially though, you should contact them as soon as possible if you have any concerns at all about TV licencing.
Speak Directly to TV Licence Support Helpline
So, if you want to speak directly with TV licencing, you should pick up the phone right now and start dialling. You’ll be able to speak to an advisor within minutes, and should feel much happier once you have.
A Way out of the TV Licence Customer Service Maze
In the UK any household that watches or records live TV as it’s being broadcast needs to have a TV license to do so. This is true whether the signal is satellite, cable, internet or takes any other form. As of this writing the annual television licensing fee is £145.50 for colour service and £49.00 for black and white; no small amount for the average UK resident. Because of that if something goes wrong or issues arise with the service most feel it’s important to be able to ring someone up at Broadcasting House and have a word. If you’ve ever tried this yourself you know the sense of futility that can often accompany that quest.
The BBC use the vast majority of the £3 billion plus collected every year from licensing fees to fund programming and it has to be said they provide some of the highest quality, most compelling programs available anywhere in the world. What’s obvious if you’ve ever tried to call them over a TV license issue however is that they spend precious little of the revenue they collect on customer service; particularly phone-based customer service.
The Importance of Personal Contact
Some may question why it’s so terribly important to be able to connect with a human being over an issue as seemingly trivial as a TV license. But several developments in recent years have underscored the need for and value of personal contact when it comes to resolving TV license conflicts.
The first development surfaced 3-4 years ago when it was revealed that the BBC were actually charging for full year licenses when, in many cases, they were only delivering 11 months of service. That was due to the licensing rule that stated any new license expired 12 months from the first day of the month in which the license was purchased. In other words if you bought a license on June 30th it would expire on May 31st the following year. In effect, 11 months of service for a full year’s fee.
A second major development involved the revelation that nearly 10% of all cases heard by magistrates nationwide involved evasion of the TV license. And that more than 50 people had actually gone to prison for this offense. Never mind the fact that people were serving time for watching TV, 10% represents an astonishing number of cases relative to a single type of infraction. It raised questions about the integrity of the licensing system itself, the need for reform and the effectiveness of the system’s mechanisms for conflict resolution.
While being able to get through to a human to discuss issues relative to the TV license would not resolve all the issues surrounding the current system it might help alleviate some of them. More importantly, it would help those who have legitimate grievances with the licensing arm of the BBC achieve some small level of satisfaction, and isn’t that what customer service is about?
Contact Number UK: The Smart Alternative
Go to the government’s main TV licence website in search of a customer service number and you’ll discover there’s none available. You’ll have a little more luck if you continue to dig into the back pages of secondary websites but keep in mind that the number you finally find is the same number everyone else has finally discovered and the amount of calls going into the BBC over that line is going to be intense. Fortunately, there is an alternative to spending long hours holding the line: Contact Number UK.
Contact Number UK exists to facilitate contact between companies and their customers with virtually all of the UK’s major corporate entities represented. We’re customers ourselves and understand how frustrating it can be to have to hold the line while waiting for a human voice or worse yet, not being able to find a contact number for a company when you really need one. The TV license number we provide you will help you bypass the BBC’s busiest access channels and, because it’s a low cost 0843 number, you won’t be racking up big phone bills in the process.
Don’t spend another day rueing the death of customer service. Use Contact Number UK to find useful, affordable numbers that will put you in touch with the people who can answer your questions and resolve your issues. From EA Sports to Barclays Bank to TV License we’ve got the contact numbers that will help make your life simpler and more satisfying.
- 1 TV Licence Contact Number
- 1.1 Call TV License
- 1.2 Call TV License Direct
- 1.3 FAQs
- 1.3.1 A Way out of the TV Licence Customer Service Maze