Hermes Contact Number

Call My Hermes

My Hermes is a service provided by Hermes, which allows customers to pick their parcels up from specific locations, as well as have parcels collected from their doorstep and delivered to their specified destination. This service is used by a huge number of different people every single year, with the vast majority being incredibly happy with the service they receive. Of course, there are often reasons to contact them, which is why having their contact number to hand is often an incredibly good idea.

If you need to contact My Hermes though, you might find that you can’t find their contact number online. The result? You end up frantically searching around for it, often wasting much of your day doing so. You don’t need to have this problem anymore though, as you’ll find the number right here at Contact Number UK. What’s more, it is a low rate number, so calling My Hermes won’t lead to you being charged huge amounts of money. What more could you possibly ask for in terms of a contact number for this company?

Using this number really couldn’t be easier, as you simply need to type it into your phone and start the call. There are no catches whatsoever, which means that your next call to My Hermes will be as easy as possible. If you need to contact one of the other big delivery companies in the UK, we might well have their number as well, so why don’t you check through the rest of this site to see?

About My Hermes

Hermes is a German delivery company, however it also has a massive presence in the UK, delivering around 200 million parcels every year. Most of their couriers are independent, working for Hermes on a franchise or ad-hoc basis. The company is used by many of the UK’s largest businesses, including Tesco, Debenhams, ASOS, John Lewis and ASDA. The My Hermes service is an extension of their company, and it requires customers to pick up parcels from a specific location, thus cutting down on the hassle of getting a parcel delivered to a particular premise.

In order to facilitate this service, My Hermes has a network of over 3,500 pick-up locations throughout the country. They aim to add another 1,000 in the near future. The locations of these pick-up points are varied, ranging from local supermarkets through to petrol stations and shopping centres. The result is that there is almost certainly a My Hermes ParcelShop somewhere near to you. If there isn’t, you might need to use their standard parcel delivery service instead, which will deliver straight to your door.

Should you call them?

My Hermes receives a large number of calls every day, from customers wanting to find out information regarding a parcel they have sent, or one that they are waiting to receive. This means that they can often be quite busy, thus resulting in people having to wait in a short queue before their call is answered. The number found at Contact Number UK won’t allow you to jump these queues, but at least you won’t have to waste time looking for the number in the first place.

Of course, there are some more commonly found reasons for contacting My Hermes, and these reasons include:

•         Enquiring about a delivery’s whereabouts
•         Requesting a parcel be picked up
•         Asking about costs
•         Complaining about their service
•         Informing them of a lost or damaged parcel

Like most companies, My Hermes has an automated system when you call, which they use to ensure that your call is directed to the right department. Once you get through to the My Hermes customer service team, you’ll find that they are generally pretty helpful and will resolve any problems quickly. They have been criticised in the past for having poor customer service, however this has been remedied in recent years.

FAQs

Call Centre Opening Hours

My Hermes has reasonably long opening hours, with customers able to contact them between the hours of 8am and 8pm on weekdays, and between 8am and 6pm on weekends. There isn’t really a quieter time to contact them, as people are always sitting at home waiting for their parcel to be delivered. This means that there is always the chance that you’ll hit a particularly busy period and have to wait in a queue for a while.

How to contact My Hermes

There are two other ways in which you can contact My Hermes, namely email and live chat. Neither of these are as effective as contacting them via the phone though, as they don’t lead to the chance to discuss a problem in-depth. There’s also no personal touch, which is often vital when trying to get a complaint or problem resolved. So, ring My Hermes using the number found at this site, as you should get the best possible result.

What can this company help with?

You should call My Hermes whenever you have a concern regarding a parcel, plus you should also ring them whenever you have a complaint. It is also worth ringing them when arranging to have a parcel collected, as you might find that you get a better price, or they might have a special deal available for you.

Speak Directly to My Hermes Support Helpline

If you need to talk to My Hermes for any reason, make sure you call them using the number found here at Contact Number UK. With low costs, it is a cheap and easy way to connect with My Hermes today.