iTunes Contact Number

Speak to Customer Services
0843 506 0397

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Apple iTunes is one of the most popular ways to listen to music, plus it is also the leading way in which people purchase music online. Contacting them by phone can be tough though, as finding a number isn’t always the easiest of pursuits, leading many people to wait for ages for a reply to their email instead – something that isn’t ideal when a fast answer is needed. There’s no need to search the internet for the iTunes contact number as we have sourced this low cost number for you right here on ou website – meaning you can get answers to your questions straight away.

Calls cost 7p per minute, plus your operator’s access charge. This is a call forwarding service which will connect you directly to the iTunes helpline number. The official telephone number can be found at the Apple website and elsewhere within the public domain.

When you contact iTunes using the number found here, you’ll be able to get through to whichever department you need to speak with, ranging from complaints through to technical support. You’ll also be glad to hear that this is a low cost number, so you won’t run up huge bills when you next contact iTunes. After all, why should you have to pay loads of money in order to speak with this company? You can also save the phone number into your phone, just in case you need to get in touch in the future.

When you call you won’t need to provide any personal details, and you certainly don’t need to sign up to any services. The support helpline is open to everyone, whether you have a general question or would like more in depth information about your account. Don’t forget that we also have contact numbers for many other companies, so why not look through our site right now and note down any of the numbers you might need in the future?

About iTunes

iTunes is owned by Apple, one of the most influential companies in the world. It is used to play and store not just music, but also other types of media, such as films. Users download this media from the Apple iTunes Store which is accessible from all computers, iPhones, iPads and numerous other devices. Despite only being around for 15 years, it is already one of the most popular ways for people to both play and download music. If you don’t already have iTunes, it can be downloaded for free from the Apple website.

Current users of the service will realise that problems do sometimes arise though, which can range from not being able to download a file through to technical problems with the software. Problems like these are common reasons for people needing to call the iTunes contact telephone number as their technical support team will generally be able to find the answer to your problem. It makes sense to back-up all of your files, just in case you should happen to lose them for some reason. If you need any help with any aspect of the service, give iTunes a call using the number displayed at the top of this page.

Call iTunes Direct

Who Should I Contact for iTunes Support?

Accessing help with your iTunes service should be simple. There are many reasons you may need to get help with the service and most of these are covered in the comprehensive FAQ section of the Apple website. For more complex issues such as Billing, unauthorised charges and accessing your account then you may need to speak to the customer service team by phone. There are many reasons why you might want to iTunes and you will nearly always receive a good response from the iTunes support team. Use our low cost connection service to connect with any department, whatever your need. You can also call for free by dialling the freephone number on 0800 107 6285.

Some of the more common reasons for calling the Apple iTunes contact number are listed here:

  • Getting technical support
  • Information about your account
  • Complaining about the service
  • Asking about a bill that has been received, or disputing unauthorised charges
  • Contacting them to complete a transaction
  • Setting up Parental Controls for the store

The friendly support team can answer any questions you have specifically about the iTunes service and your account, however for other Apple products there is a dedicated customer service department and you should contact Apple directly for questions about your device.

About Apple

Apple is an American multinational company that develops and sells electronics, computers, laptops and phones amongst many things. Apple was founded by Steve Jobbs Steve Wozniak, and Ronald Wayne in April 1976. It was incorporated in 1977 and has become one of the biggest electronic company in the world. Apple iPhones have become an international success with millions of people around the world owning one.

Apple doesn’t just make electronics. They also provide services to their customers like iCloud storage, iTunes, and software that is so popular amongst its customers.


Apple iTunes was created in 1998, originally created as a simple MP3 music player. Since then it has expanded to cover a lot of different services for its customers. It comes automatically with any iPhone, iPad, iPod or any other device made by apple.


iTunes is without a doubt the best way to organise and store your music. You can download and purchase an abundance of music straight to your device. With iTunes, you are able to organise your music into playlists and genres and much more to keep you in control of your music. iTunes offers already made playlists straight to your device meaning you are able to have the selection of music you want when you want. iTunes doesn’t only allow you to download and purchase music, you will also be able to import CDs and make your own with your best playlists.


iTunes offers way more than just music. They offer over 85,000 films from around the world. With the most popular films to chose from there is always something great to watch for the whole family. Purchase through your ISO device and access through your iTunes library, Mac or PC, whenever and wherever you are.


Alongside films, iTunes offers its customers a huge selection of TV series and programs. With 300,000 to chose from you will be spoilt for choice. Watch TV catch up of your favorite programs online, or download straight to your device if you are without Wi-Fi.

iTunes Extra

You can get extra from your iTunes account with lots of HD movies to watch. Some HD films have extras like behind the scenes, bonus footage and cast and crew interviews from your favorite films.

Share all of your content with the ones you love. Friends and family can share their favorite films, music, TV programs and much more using iTunes. Add up to 6 people to your family account and share all purchases made on that account. The ‘Ask To Buy’ feature will ensure that you have total control over who is purchasing content from your device, keeping you in charge of your account.

Once you have purchased your music, films or TV shows you can continue to watch them again and again. They will be saved to your iCloud and accessible at any time. If you stop half way through a film, iCloud will remember your place and pick up where you left off the next time you access it from any device.

We Have you Covered

For any problems, questions, complaints or general enquiries you should contact iTunes UK. Thanks to our low cost call forwarding service, you’ll be able to get through to any department you need (plus you won’t have to pay huge phone bills just to speak with a member of their customer service team). So, why not pick up the phone and call the iTunes contact number UK now?


Opening Hours

You can call the iTunes customer service phone number 24 hours a day, 7 days a week. You’ll often find that you speak with a qualified helpline representative from another part of the world, but you can rest assured that you’ll never pay any more than 7p / minute, plus your operator’s access charge. We found the busiest times to call were at evenings and weekends. Calling before usual office hours resulted in the shortest waiting times.

How to contact Apple iTunes

When you look at the Help section of the Apple iTunes website, you’ll find many pages dedicated to their FAQs. Although there are in-depth troubleshooting processes, you will sometimes find yourself in a situation which doesn’t fit a standard script. Calling the iTunes Phone Number on 0843 506 0397 at any time of day will result in the fastest possible answer to your enquiry.

You can use the online Chat feature on their website or ask the iTunes community which consists of other users and experienced moderators. Visit the help pages here.

What can I get help with?

If you have a problem with iTunes, you should contact their customer service department as soon as possible. You should also call them if you are worried about a bill that has been received, or if you’ve been asked to contact them when making a purchase. The less technical-savvy consumer can get help and support with any of the following enquiries:

  • Backing up your iPhone or iPad
  • How to Sync your device with iTunes
  • Authorising or De-Authorising a Computer for use with your account
  • Software Updates
  • Redeeming Gift Cards
  • Restoring Past Purchases
  • Error Codes and Messages

What Products and Services Do iTunes Offer?

i Tunes is a service from Apple, and it gives users the chance to do many different things. It initially started simply as a way to store and play music, and this is still one of its main functions – as well as one of the main things that people phone iTunes to ask about. Via the media player though, people can gain access to a huge range of services, with more seemingly added by Apple on a constant basis. These services include downloading music and movies, as well as accessing online radio stations. It is also possible to download and purchase apps through iTunes. iPhone users might also find iTunes to be extremely useful, as it can be used to activate an iPhone after it has been purchased.

As iTunes is used by so many people throughout the world, the demand for all the services they offer is extremely high. Despite this, most will never need to contact iTunes for any reason. Of course, it is always a good idea to have the iTunes contact number handy though, just in case you run into a problem with the service, so why not save the number from this page into your mobile phone book. It is convenient to use and it is also low cost, so you won’t run up a large bill.

What to Expect When Contacting iTunes for the First Time

Large numbers of people contact iTunes UK every day, simply due to the huge numbers of people who use the service. Therefore, you might experience a short wait before your call is answered. Please check our section above for the opening times and the best times to call in order to avoid the worst of the queues. Once you get through to an iTunes customer service representative, you should find that they are able to resolve any problems quickly and easily, without the need for you to do anything too technical with your computer or device. Of course, there are some problems that are more complex than others, so it can occasionally take some time to get your issue sorted.

When you get in touch with the helpline about a problem, it is a good idea to be sat near to your computer or to have the device in question nearby. This is because you’ll invariably need to access it at some point, so you can provide the customer service advisor with information or complete steps to solve the issue. The customer service and technical support team have all been trained to talk even the least tech-savvy people through what needs to be done, so you can work through the problem together at your own pace.

Are There Any Alternatives to iTunes?

Some people simply don’t get on with iTunes, meaning that they need to find another way to store and listen to their music. Luckily, there are many alternatives available, ranging from Windows Media Player through to less-known alternatives, such as Swinsian. Most will find that these alternatives really don’t offer the same range of options as iTunes though, and will return back to Apple’s offering pretty quickly. If you are set on using an alternative to iTunes though, a quick search on Google should reveal many options open to you.

How to Make a Complaint About iTunes

Making a complaint about iTunes is a pretty simple process, and the iTunes customer service team is used to fielding calls from people with all manner of different complaints. If you need to make a complaint, you can call the iTunes complaints department using the number at the top of this page. Once you are through to a member of their team, you should find that the complaint is resolved quickly, with refunds issued or technical problems sorted out. This means that it’s very rare that someone hands up dissatisfied with the customer service they have received.

It should be noted that many complaints are made simply because an individual doesn’t understand the exact way in which iTunes works, which then leads to problems with things such as purchases and functionality. So, it is best to not get too angry when you call, as it could be discovered that the mistake was down to you, and not due to iTunes. If the initial customer service rep isn’t able to resolve your complaint, ask to speak to a supervisor straight away – there should always be one around, and they often have the power to resolve complaints when other customer services representatives don’t.

What to Expect from iTunes Technical Support

iTunes technical support is perhaps the busiest part of iTunes, with huge numbers of people phoning every day to get answers to all manner of different technical questions. These range from simple fixes, such as how to install iTunes, all the way through to more complex issues, which can take longer to sort out. Everyone working in the iTunes technical support department is an expert though, so they nearly always have the knowledge needed to sort out any problem you might be experiencing.

It has already been mentioned, but it is worth mentioning again: you will not need any technical expertise when calling the iTunes technical support department. This is because they are used to dealing with all manner of different people, from the incredibly tech-savvy, through to the less technically minded. They’ll take you through any steps in an easy to understand manner, and will remain patient at all times. When finished, they should have easily talked you through the steps needed to remedy your technical issue.

How to Report a Scam to iTunes

iTunes is one of the most popular services in the world, meaning that it is also a favourite target for scammers. Emails pretending to be from iTunes, which are trying to get hold of personal details, are often found in people’s inboxes, so you should be cautious whenever you receive an email from them. If you are unsure about whether an email is legitimate or not, don’t open it, and instead dial the iTune contact number listed above.

Speak Directly to the iTunes Support Helpline

Now all you have to do is pick up the phone and dial the contact number provided at the top of this page. You’ll be through to an iTunes customer service representative quickly, and you won’t have to pay a lot of money in order to speak with a qualified, helpful advisor.

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