Call E.ON

E.ON is one of the largest power companies in the whole of the UK, providing electricity and gas to individuals and companies throughout the country. If you’ve ever decided to change energy companies in the past, you’ll almost certainly have spoken to them about their plans, as they are perhaps the most recognised of all the companies in their industry. This demand from both new and existing customers means that E.ON are constantly dealing with huge numbers of calls, although they have a large customer service department, so manage to usually cope with the high volume pretty easily. That being said, don’t be surprised if you have to wait in a short queue though.

One problem often faced by those looking to contact E.ON is finding their number in the first place, as it isn’t always too easy locating it. That is a problem of the past now though, as you’ll be able to get through to them using the number found right here at Contact Number UK. What’s more, you won’t have to pay huge call charges either, as the number found here is a low rate number. We simply want you to be able to contact companies with the minimum amount of hassle, and we think that we’re achieving this goal pretty well.

Using the E.ON contact number found on this site couldn’t be easier, as there are is no requirement to give us any of your personal details, nor do you need to sign up with our site. Just note the number down, and when you need to contact E.ON simply tap it into your phone and get calling. Don’t forget that we also have loads of other phone numbers as well, so why not note some of them down while you are here?

About E.ON 

E.ON is a German company, based in Dusseldorf. It was founded in 2000 and now operates in over 30 countries, with a combined customer base of over 33 million people. Their big move in the UK came when they purchased Powergen in 2002. This gave them access to a huge customer base, which they have built on over the years, furthering their brand awareness through a number of high-profile advertising campaigns. Perhaps the biggest of these was their sponsorship of the FA Cup, which ended after the 2009/10 season.

Despite being a German company, the customer service department for UK customers in based in the UK, so when you call you’ll be speaking to someone with an understanding of your issues. This customer service department is also massive, with a number of sub-departments, so you shouldn’t have too many problems getting through to them. As already mentioned though, some queues are inevitable when dealing with a customer base of the size found at E.ON.

Why Telephone E.ON?

There are absolutely loads of different reasons why you want to call E.ON although, like many people, you might have been putting off the call for a while. There’s no time like the present though, so why not call them today? When you get through to them, you’ll find that the E.ON customer service team is able to deal very effectively with your query or complaint, and you’ll be glad that you finally made the call. Don’t forget to use the number found here at Contact Number UK though, as you won’t have to pay huge bills when you do. But what are some of the more commonly seen reasons for people picking up the phone and calling E.ON? Five of them are listed below…

•         Asking about E.ON’s price plans
•         Leaving the company for a competitor
•         Complaining about the service received
•         Paying an outstanding bill
•         Responding to an email or letter received

Regardless of the reason for your call to E.ON, you’ll almost certainly first be faced by an automated message, prompting you to select the option that best describes the reason for your call. You should be as precise as possible with this, as getting it wring will only lead to a longer wait to get your call dealt with. Automated messages can be a pain, but they are necessary for many companies nowadays.

FAQs

 Call Centre Opening Hours

E.ON do not provide the hours in which you can contact them on their site, which is not all that helpful. They are certainly open during office hours though, plus they are also open for much of the day on both Saturdays and Sundays. The best time to call is early on a weekday, when most people are at work and therefore not able to clog up the lines.

How to contact E.ON

It is possible to contact E.ON using both email and post, plus they also offer a Twitter support service, although it often isn’t easy to fit your question into the limited number of characters on offer. There’s no doubting that phoning is the best way to get an answer to your question though, as you’ll be able to speak directly with someone and clear up all loose ends.

What can this company help with?

You should definitely phone E.ON if you are thinking about changing energy suppliers, as they might be able to offer you a good price. You should also phone whenever you have a problem or concern, as they should be able to put it right pretty quickly.

What Services Do E.ON Offer?

E.ON is an energy company, but what does this mean exactly? Well, it means that they offer both gas and electricity supplies to their customers, in the form of many different packages. For example, they have some packages that are best suited to those with low electricity usage, while they have other packages aimed at those with a high demand for electricity. Contacting E.ON will allow you to find which of their packages is best for you, and the E.ON customer service team is known to be both very friendly and also extremely honest.

Customers signing up with E.ON don’t just get gas and electricity though – they can also get some seriously nice discounts as well. These include Tesco Clubcard points, as well as cash savings for taking out things such as paperless billing. E.ON also offers customers a smart meter, so they can work out exactly how much energy they are using each and every day. So, if you think you need to find a new gas or electricity supplier, why not call E.ON today, using the E.ON contact number found here at Contact Number UK?

What to Expect When Contacting E.ON for the First Time

Changing gas or electricity supplier is something that fills many people with dread, as they think that they are going to be bamboozled by the customer service team when they call. This is not the case with E.ON though, as the E.ON customer service team generally explains everything in simple terms, allowing you to make the best choice. This high quality of customer service is underlined by the fact that they’ve won the uSwitch Overall Customer Satisfaction Award on two separate occasions, beating off competition from the other big energy companies in the UK, such as EDF and Scottish Power.

As friendly as the E.ON customer service team might be, you should still always remember that they are there to sell to you. Therefore, their number one goal is to get you to sign with them. This means that you should never make a decision on the spot, but instead speak to all the different companies, and also check any facts and figures they’ve quoted. If you need numbers for the different utilities providers in the UK, you find many of them by clicking here. Remember to look at the quality of service and other aspects, instead of simply basing your final decision on the price that they offer to you.

How to Find the Best Supplier

Finding the best gas or electricity supplier is something that many people never bother to do, s they don’t want to go through the hassle of switching. It can be extremely worthwhile though, saving you hundreds of pounds a year. The first step to finding the best supplier is gathering all of your details, including your yearly usage amount, and placing it next to you, ready to reference. You can then go on to a price comparison website and check out the deals, however it is probably easier to work your way through the list of different suppliers straight away, getting quotes from each and every one of them.

By the time you’ve rung all of the different suppliers (numbers for most can be found here at Contact Number UK), you’ll have a good idea of which is best for you. You can then ring the best quotes back and haggle for a better price, although some utilities companies are more willing to do this than others. Then it’s simply a case of following their instructions on how to switch over to them from your previous supplier.

How to Make a Complaint About E.ON

Despite the fact that E.ON offers award winning customer services, there could still be times when you need to make a complaint to them. There are many different reasons why you might want to ring the E.ON complaints number, including poor treatment from a customer service rep and a discrepancy with your bill, and you’ll be able to do so by using the E.ON contact number found here at Contact Number UK. Complaints to E.ON can sometimes take some time to be answered, so it is sometimes possible to request a callback, however even if you’re on hold for a while you won’t run up a large bill, as our contact number for E.ON is a low cost number.

If you feel that your complaint to E.ON wasn’t resolved in a satisfactory manner, you can take it one step further, by contacting the Energy Ombudsman. They are able to take into account the arguments from both sides, before coming to a fair and impartial decision on the matter. Much of the time, simply speaking to the ombudsman will be enough to get E.ON to relent and deal with your complaint satisfactorily though.

What to Expect from E.ON Support

There are times when you might need to rind E.ON to request help, and generally the E.ON support team are extremely helpful. When you call, you need to have the details of the problem to hand, so that they can resolve the problem as quickly as possible. It might be the case that they can reach a solution over the phone, however if they can’t they arrange for a member of their team to visit you and sort the problem in person.

It should also be noted that E.ON have a good online support tool, which sometimes allows customers to resolve problems on their own. So, it is well worth looking there in the first instance.

How to Report a Scam to E.ON

Scams are becoming more and more common nowadays, with scammers often pretending to be from a big company, such as E.ON, in order to steal personal details. If you get an email purporting to be from E.ON, you should check it carefully first to ensure that it is genuine. If you are concerned that it might not be legitimate, a quick call to E.ON will be able to confirm the authenticity of the email you’ve received. Until E.ON have confirmed an email is genuine, do not open it or download any attachments it contains.

Speak Directly to E.ON Support Helpline

So, why not call E.ON today and ask that question you’ve been waiting to ask? With the number found at Contact Number UK, you’ll be able to get through to the department you need, and won’t have to spend huge amounts of money in the process.