About Adobe
Adobe have made a real name for themselves through their world renowned Photoshop software. Photoshop is a product created by Adobe, but it has become so well known that the noun has become a verb. “I am going to photoshop it,” a photographer might say after seeing a small error in a photograph. Or, “That’s been photoshopped” somebody might say after seeing a photo which they believe to have been manipulated. The reason they have been able to cultivate such a high reputation is their software is unrivalled in the graphic design industry. Graphic designers across the world will be familiar with Adobe and most of them are very likely to use it on a regular basis.
But, of course, while Photoshop is their most well known product, there are lots of other things that they provide too. Their services are quite comprehensive and they try to accommodate designers from all kinds of backgrounds. If a customer needs access to cloud services, they will be able to access them through Adobe. Adobe essentially try to cover every aspect of the graphic design process making them an all in one service for many creatives.
Adobe Creative Cloud
Perhaps the most popular thing that Adobe has to offer currently is the “Creative Cloud” which is a service which gives customers access to a whole range of Adobe products. This is an all inclusive packages which is very popular for artists and designers. If you would like to find out more about Creative Cloud, here’s a list of the programmes it encompasses:
- Adobe Photoshop: the most popular Adobe service and the one which people use most often. Adobe Photoshop provides users with an extensive selection of tools which can be used to manipulate photographs. This includes just about everything you could need for working with photographs.
- Adobe Illustrator: If you prefer to work from scratch and like to create your own images and designs, then Adobe Illustrator will be the thing for you. It’s simple to use and lets artist create as many illustrations as they can think of. This software also lets you edit and tweak your drawings.
- InDesign: If you’re working on magazines or publications, Adobe InDesign might be the software which you find the most appealing. This allows you to put together pages for whatever it is you’re working on. You could use it for magazines, leaflets, booklets and anything else. Of course, as it is all Adobe, it’s especially easy for you to import the photos and illustrations which you’ve worked on through Illustrator and Photoshop.
- Adobe Lightroom: This allows users to digitally process their photos and to make the appropriate edits once they have been processed. It’s the kind of thing which compliments Photoshop quite well. You might like to make a few edits in Lightroom before going on to make some more substantial adjustments in Photoshop.
- Adobe Premier Pro: Video editors will find that Adobe includes their needs within their services too, Premier Pro allows users to put the finishing touches onto their video projects which will then give them a real professional look.
- Adobe Experience Design: If you’re putting together a website or some software, Adobe Experience Design will come in very useful. What it does, is it allows users to create prototypes for sites and for software, so that they can then see how well they run and what the user experience is like. This is a really useful thing to do before you release anything to the public.
This selection of programmes gives creative people the opportunity to take an idea and make it a reality. The Creative Cloud service also comes with lots of instructional and educational features which are sure to make a big difference to some people. This is very much an investment and one which could do a great deal when it comes to boosting the skillsets of budding creatives.
Adobe Marketing Cloud
Creativity is not always conducted for the sake of art, in some cases it will be an important marketing device Adobe appreciates the fact that artists and marketers are going to be coming at their products from different angles and so, alongside the Creative Cloud, they also offer the Marketing Cloud, which offers a rather different service. Here are the programmes included in the Adobe Marketing Cloud:
- Adobe Analytics: It’s important to know how many people are coming to your site and clicking on your links. Adobe Analytics help you to keep track of all of these things, provides ad ho analysis and generates reports on your progress.
- Adobe Target: If you’re marketing, you need to know who to target. There’s no point targeting people who are going to have no interest in the products. Adobe Target helps users to determine which groups of people they should be targeting and how best to do that.
- Adobe Social: Social media plays a huge role in the modern world of marketing and, of course, the Adobe Marketing Cloud takes this into consideration. Adobe Social helps you to moderate your social media accounts, while also providing social media analytics. This can help you to see what does and what does not work.
- Adobe Experience Manager: This is a similar tool to the Creative Cloud’s Experience Design. This helps you to create and examine the user experience with apps, forms, websites and more. Knowing what things are like from the customer’s perspective is very important and this information could help to provide you with ideas for how to enhance and improve your service/product.
- Adobe Media Optimiser: Based on information obtained through your other channels, Adobe Media Optimiser helps to ensure that all media you produce is in line with your findings. This can help to ensure that all marketing materialise are as effective as possible.
- Adobe Campaign: Manage your marketing campaigns and keep track of everything that you’re doing through Adobe Campaign. This helps to make it much easier to keep on top of all of your marketing efforts and also helps you to see what has been successful and what has been less successful. This is the programme which will help you to draw long-term conclusions.
- Adobe Audience Manager: The Adobe Audience Manager enables you to easily keep track of which groups are responding to which things and which groups are less interested. It can help you to identify and grow the audience that you already have.
Adobe Marketing Cloud is a very comprehensive resource and any marketing department would benefit from something like this enormously. This could be quite a useful investment for smaller businesses who are just starting up their marketing campaign and want to ensure that it is as effective as possible. Equally, large businesses who have already established their marketing campaigns might also find this to be a useful way to monitor and enhance what they’re doing.
Call Adobe Direct
Contact Adobe
If you would like to get in touch with Adobe, you can reach them via the means listed below.
Adobe Telephone Number
Adobe Customer Services | 0843 903 3714 |
Adobe Irish Customer Services | 01 2421 552 |
Technical Support | 020 7365 0735 |
Irish Technical Support | 01 2421 553 |
Creative Cloud Sales | 0800 028 0148 |
Marketing Cloud Sales | 01628 590 300 |
Creative Solutions for Enterprise Customers | 01628 590 135 |
That should cover just about any enquiry you could have. If you’re not sure whether or not your call is best handled by the customer services team or the technical support team, it would be best to call the customer services people first. It would be a shame to waste the time of the technical support team with a problem which could have been resolved just as easily by the customer support team.
The Adobe Forums
Another option for those who are facing some kind of problem or looking for advice, is to post in the Adobe Forums. If you post any questions there, you’ll be sure to get answers from official Adoe workers and other customers alike. Sometimes the insights from other customers are just as valuable as those provided by the staff. Also, whenever you might be looking for opinions on the different approaches to completing different tasks, it can be handy to use the forums. This gives you access to a broad range of perspectives and opinions which you would not have access to through a conventional helpline.
Adobe Document Cloud
While Adobe are best known for their tools for visual and creatively oriented media, they do also provide other services. The Adobe Document Cloud is a perfect testament to that fact and it provides customers with a convenient way to manage their documents. Not only does it allow you to create, edit and save documents of all types (including an easy way to create PDFs) but it also make it easy for you to share these among other users and lets you ensure that all documents are completely safe and backed up.
If you would like to follow Adobe on social media, then you can find their accounts through the links listed below:
- Adobe on Facebook: Keep up to date with all the latest changes and additions to the Adobe services by “liking” their Facebook page. It could also be a good source of inspiration for designers.
- Adobe on Twitter: Another way to keep up to date with all the latest updates from Adobe.
- Adobe on Instagram: Check out their Instagram account for lots of high quality pictures which have been made with Adobe Photoshop.
- Adobe on LinkedIn: If you would like to get a more professional look at the business, you could check out their LinkedIn profile. This is a place that’s worth checking if you want to work for the business or even if you just want to find out more in terms of official numbers related to the business and so forth.
- Adobe on YouTube: Check here for lots of video content related to Adobe. These can often be very informative or instructional an might be a very useful resource for budding creatives.
Useful Links
If you would still like to find out a little bit more about Adobe, then check out the links below: